The 'Act on the Use of Social Services and Management of User Rights (Social Service User Rights Act)' is intended to establish the basics necessary for management of social service rights and to promote service use. It is a subordinate law to strengthen the correct use of rights and the protection of providers and users. is leaving. 'Social service' refers to social welfare services, health care services, and similar services that are rooted in the local community and reflect the needs of residents, providing social services to promote the welfare of individuals or society as a whole and improve the quality of life. .

The Ministry of Health and Welfare recently held the 2024 City/Provincial Social Service Center Performance Competition to share and disseminate best practices. Looking at best cases, we look at the operation of customized psychological support programs according to the type of social welfare facility (medical benefit management, response to child abuse, women's support, mental care, etc.) and treatment of social welfare workers based on fact-finding surveys to improve the treatment of social welfare facility workers. Detailed support plans were prepared through improvement research. In addition, in order to prevent gaps in care in disaster situations such as forest fires, we established a disaster response cooperation system with related organizations and systemized disaster case management by forming an organization and developing a manual through training professional personnel to provide services in the event of a disaster. Cases of providing emergency care, housework assistance, and safety support to citizens who have difficulty moving alone or performing independent daily activities were also well-received, and to prevent lonely deaths in socially isolated households, the provision of emergency care, household assistance, and safety support to young people, middle-aged people, the elderly, and the disabled 1 A case in which an AI health monitoring service was implemented for individual households also received favorable reviews. In addition, by establishing a consortium among local social service providers, we provide complex services such as psychological counseling, culture and arts/exhibitions/performances, side dish delivery, and improvement of residential environment (insulation, wallpapering, etc.) to island areas with limited access to welfare services. Cases of providing medical services and cases of supporting local welfare resources such as emergency care and emergency safety and security services in cooperation with local public medical institutions (national university hospitals, etc.) so that discharged patients can live healthy lives in the community received excellent evaluations.

The Ministry of Health and Welfare supports the establishment of a social service innovation ecosystem through city and provincial social service centers and hopes that city and provincial social service centers will serve as social service bases in the local community. In addition, the Internet of Things (IOT), information and communications (ICT), and A social service model utilizing new technologies such as artificial intelligence (AI) and big data and products such as care robots is being expanded and applied to the local community.

Gyeonggi Provincial Social Service Institute is promoting social service innovation through the development of smart social services that combine cutting-edge welfare technologies and products. By supporting the use of social services using innovative welfare technologies at Gyeonggi-do social service sites, we aim to provide high-quality social services that meet the needs of Gyeonggi-do residents and resolve difficulties in daily life. By providing opportunities to utilize the company's cutting-edge welfare technologies and products in the Gyeonggi-do community service field, we plan to promote the revitalization of the relevant technologies and products and the entry of participating companies into the social service field.

We hope that the combination of the company's innovative welfare technology and social service policy will lead to the advancement of social services and the strengthening of protection for service providers and users, thereby substantially improving the lives of residents.